> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://stippl.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why does it take 48 hours to process my booking points?

To ensure accuracy, we need a little time. Stippl doesn’t have a direct, real-time connection with Booking.com, so we process bookings based on reports that can take up to 48 hours to reach us. But rest assured, your points are on their way!