Why haven't my Stippl Points shown up after booking?

It can take up to 48 hours for your Stippl Points to be processed after a booking.

Add your booking manually

If your points still haven't appeared after 48 hours, you can add the booking yourself:

1. Open the app and go to the rewards section.
2. Choose to manually enter your booking confirmation number, for example 4003195663.

Eligibility

Only bookings made via the Stippl link, completed in the same session, from October 2024 onward are eligible for points. If your booking session was interrupted before it completed, it may not have been registered, and unfortunately we're unable to award points in that case.

Still no points?

If your confirmation number is not found, or has already been claimed, message support with your booking confirmation number and your Stippl username.

Updated on: 13/08/2026