What should I do if I see the error “This code is no longer valid”?
When an eSIM cannot be added and the message "This code is no longer valid" appears, it usually means one of the following:
- The eSIM has already been installed (most common)
- The QR code was scanned incorrectly
- Too many eSIMs are stored on your device
- A VPN is interfering with installation
Step-by-Step Fix
- Check for existing installation
- Go to Settings > General > About > scroll to ICCID
- If you see a number and your Stippl eSIM is listed under Cellular Plans, it's already installed
If it's installed, turn on the line and enable data roaming:
- Go to Settings > Cellular > tap the relevant eSIM > toggle Turn On This Line ON
- Still on the same eSIM, scroll down and toggle Data Roaming ON
- Go to Settings > Cellular > Cellular Data and select the relevant eSIM
- Restart your phone to (re)connect to the local network
- Disable any VPNs
- VPNs can interrupt installation. Turn off any VPN apps before retrying.
- Clear unused eSIMs
- iOS limits the number of stored eSIMs. Delete old ones:
- Go to Settings > Cellular > tap the eSIM > Remove Cellular Plan
- Update your device
- Make sure you're running the latest version of iOS.
- Try manual installation
- In the Stippl app: eSIM > select your eSIM > Installation Instructions > Get Started > Not working? Install eSIM manually (below the "Install Now" button)
- Note down: SM-DP+ Address, Activation Code, Optional Confirmation Code
- On your iPhone: Settings > Cellular > Add eSIM > Use QR Code > Enter Details Manually
- Enter the values exactly as shown in the Stippl app
- Set it as the default line for Data Only
- Enable Data Roaming and set Stippl eSIM as Mobile Data line
- Go to Settings > Cellular > tap your Stippl eSIM > toggle Data Roaming ON
- Go to Settings > Cellular > Cellular Data > select your Stippl eSIM
Updated on: 03/08/2026
Thank you!