Articles on: eSIMs

What can I do if I’m experiencing slow network speeds on my eSIM?

Slow speeds may be due to:

  • Weak signal
  • Local network congestion
  • Incorrect or missing APN setup
  • Carrier prioritization


Step-by-step optimization:
  1. Refresh your connection
    • Toggle Airplane Mode ON, wait 5 seconds, then turn it OFF
  3. Manually select another network
    • Go to Settings > Cellular > tap your Stippl eSIM (Secondary) > Network Selection
    • Turn off Automatic and try a different available carrier
  5. Verify setup
    • Double-check all instructions within the Stippl app under eSIM > Installation instructions > Get started
  7. Switch to 3G (if 4G/LTE is weak)
    • Go to Settings > Cellular > tap your Stippl eSIM > Voice & Data > select 3G


Still experiencing slow speeds? Contact Stippl support with the email address linked to your Stippl account and we'll investigate.

Updated on: 03/08/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!